Shipping Policy

• We strive to get your jewelry delivered on time, however if there are any unforeseen condition we will keep you posted.
• Every package of product purchased from www.siriusjewels.com will reach to your doorstep in a durable condition and in a tamper-proof packing. Please do not receive a package if the package is not seal.
• Every product on SiriusJewels is shipped absolutely free to all locations across INDIA.
• We have teamed up with top shipping experts like FedEx, DHL-Bluedart, DTDC & others who are our “partners in customer commitment.” We will dispatch through any of these courier partners depending upon their serviceability in the shipping address.
• All of our jewelry is custom made by our goldsmiths and hallmarked and certified by the top jewelry certifying laboratories of the world namely GIA (Gemmological Institute of America), IGI (International Gemmological Institute), therefore please allow up to 10 to 15 working days for the jewelry to be dispatched after receiving cleared payments.
• For your protection, all orders require signature upon delivery, regardless of any signature waiver on file.
• For your protection, merchandise orders cannot be shipped to an address other than the billing address or Shipping address. If required to be shipped authorization from the customer is required.
• No requests will be taken for hand delivery for addresses mentioned outside of residence address or office address.
• Insurance for the jewelry that is in shipping is taken care of by SiriusJewels.
• Once your order has been shipped, you will receive an e-mail from SiriusJewels containing your FedEx, DHL-Bluedart, and/or DTDC tracking number and a link to the website's order-tracking page. You can also check the status of your order once it has been shipped by visiting the website of our logistics partner and following the instructions using your tracking number. Your tracking number can be found in the e-mail confirming shipment of your order or within the Order Status by logging into your account.
• All shipments are traceable.